Vastrapur-resident Sushilaben Thakkar will get her Audi-6 back from the workshop, after over three years, after a consumer court ordered the workshop to return the vehicle with proper repairs within 30 days.
In July 2014, Thakkar had sent her car for repair and got the damages approved from LRT General Insurance Co Ltd, which promised it would pay over Rs12.82 lakh towards repairing. However, the surveyor raised an objection saying that the car was dismantled for repairing without intimating the insurance company.
Thakkar claimed that the insurance company never gave her terms and conditions of the policy. The Consumer dispute Redressal Forum of Ahmedabad district held that the frivolous objection by the insurance company cannot be sustained, and asked it to pay Rs25.72 lakh to Thakkar towards the repairing cost, and other costs and damages.
In July 2014, Thakkar had sent her car for repair and got the damages approved from LRT General Insurance Co Ltd, which promised it would pay over Rs12.82 lakh towards repairing. However, the surveyor raised an objection saying that the car was dismantled for repairing without intimating the insurance company.
Thakkar claimed that the insurance company never gave her terms and conditions of the policy. The Consumer dispute Redressal Forum of Ahmedabad district held that the frivolous objection by the insurance company cannot be sustained, and asked it to pay Rs25.72 lakh to Thakkar towards the repairing cost, and other costs and damages.
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